Inside Registered Agents Inc., the Shadowy Firm Pushing the Limits of Business Privacy

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Since 2008, Dan Keen has grown his business from a mini institution serving customers successful nan Pacific Northwest to a awesome nationalist subordinate successful what’s known arsenic nan firm statement industry. The institution and its competitors connection nan expertise to incorporated a business successful nan authorities of a customer’s choosing and person message and ineligible notices.

Keen started nan institution aft moving a character trimming and landscaping business. Former labor said Keen worked tirelessly to build nan business, often sending emails astatine each hours of nan night.

“Dan put successful a batch of effort, he worked nonstop,” says Matt MacKenzie, who worked arsenic a ineligible compliance master for much than 11 years and was 1 of nan company’s earliest employees.

When nan institution was a mini upstart, Keen regularly listed his sanction connected nan statement documents of nan institution and its various subsidiaries successful states crossed America. “It wasn't until down nan roadworthy a mates years later, wherever he started wanting to usage full-on clone names and return his sanction disconnected each nan firm paperwork for Registered Agents Inc.,” MacKenzie says.

Keen is described by erstwhile labor arsenic a driven but eccentric businessman who is prone to micromanagement and abrupt shifts successful mood. Keen dresses modestly, erstwhile labor say, wearing shorts and flannel shirts, and is an avid skier and outdoorsman.

Keen often took a passive fierce attack pinch his staff, according to six erstwhile employees. Two recounted Keen begrudgingly offering wellness attraction plans to labor aft being told it was required by nan Affordable Care Act, allegedly telling his unit they were “whiners and complainers” for asking for it.

Multiple erstwhile labor described Keen arsenic “inappropriate,” saying he often made comments astir employees' beingness appearance. Two erstwhile labor described him arsenic making misogynistic statements, which allegedly included making intersexual comments astir women and often questioning their expertise to execute their job.

Several erstwhile labor questioned nan high-security quality of nan office, which they opportunity was filled pinch information cameras and required them to fastener their compartment phones successful boxes. Slyusarev, Registered Agents Inc.’s erstwhile elder package engineer, says nan telephone system, which he says he installed, was tin of surreptitiously signaling worker telephone calls.

Former labor opportunity that Keen chafed astatine authorities regulations and exercised complete power complete nan institution and its operations. Keen has nary website aliases societal media profiles and doesn't springiness interviews astir his business.

“He thinks group are retired to get him, aliases retired to get nan company,” Evans, nan erstwhile elder employee, claims.

Details astir its soul workings, including nan ownership and guidance structure, are concealed from employees, who opportunity they were discouraged from discussing it astatine nan office. And nan believe of utilizing clone personas extends moreover to Registered Agents Inc.’s ain workers.

When Don Evans began interviewing astatine Registered Agents Inc., he recalled first speaking complete LinkedIn pinch Diane Brunner, who identified herself arsenic a recruiter astatine nan company. When he arrived astatine nan agency for an interview, he asked to speak pinch Brunner and was told cipher by that sanction useful astatine nan company.

Jack Stephenson, who claims to beryllium a vice president and customer relations head astatine Registered Agents Inc. connected LinkedIn, is different clone persona, labor say. Stephenson often comments connected nan registered agents manufacture connected LinkedIn. He lists a Bachelor of Business Administration from Utah State University connected his profile, but an charismatic from nan assemblage told WIRED they couldn’t find immoderate records pertaining to Jack Stephenson.